Can I return anything to REI?
If you are not satisfied with your REI purchase, you can return it for a replacement or refund. Items must be returned within a year of purchase, except items purchased from REI-OUTLET which must be returned within 30 days of purchase.
When did Rei Change Return Policy?
that prompted the retailer to kill its lifetime return policy last week. REI announced that starting June 4, it would limit returns to one year from date of purchase, except at the companys online clearance outlet, where they must be returned within 30 days of purchase.
Does REI charge for return shipping?
Whether you need to return items purchased online or in a retail store, you can begin the mail-in return process online. See mail-in return exceptions. Please note: $8.95 will be deducted from your refund to cover return shipping for standard size/weight packages when you use the prepaid shipping label provided.
Does Rei take returns without a receipt?
REI NON-RECEIPTED ITEM
And you will no longer need any receipt to make return or exchange claims. Consequently, REI gives its members a good chance to return a product within a year of purchase. On store purchase, 30 days would be provided to customers to make return claims.
Does REI have lifetime warranty?
As of June 4, REI will no longer uphold the lifetime warranty previously offered to its eligible members — to get a refund or exchange, items must now be presented within one year of their initial purchase.
Can I return used shoes to REI?
100% Satisfaction Guaranteed – Used Gear
If you’re not satisfied with a used product that you bought from our sites, you can return it within 30 days of purchase. REI’s Satisfaction Guarantee policy doesn’t cover ordinary wear and tear or damage caused by improper use or accidents.
How long does it take for REI to refund?
Typically, a return transaction should be in your account within 24 hours. You may want to reach out to your bank to see if they have any information regarding the transaction.